Vancouver Office

Phone: 604.669.4614

Toll Free 1.866.660.4614

Fax 604.669.4649

Suite200, 3103 Kingsway

Vancouver,BC V5R 5J9

Meet the Vancouver Adjusters

Elizabeth M. McInnis, CIP
Phone 604-669-4614
Fax 604-669-4649

Elizabeth started working in the adjusting industry in 1986.  She obtained her Adjusting Licence in 1990, and has been an independent adjuster ever since.  She joined the Coast Claims Vancouver office in 1992, and has for many years been a partner in the company.

Elizabeth is a Chartered Insurance Professional and handles all types of losses.  She specializes in personal injury, commercial liability, property damage and marine claims.

Mark Withenshaw
Phone 604-669-4614
Fax 604-669-4649

Mark started adjusting in 1980; he has been with Coast Claims since 2009, and became a partner in 2011.
Mark has over 20 years of direct involvement in complex and litigated automobile liability, property damage and personal injury claims, along with in-depth knowledge of fraud investigation and prevention. A previous director of the Canadian Coalition Against Insurance Fraud, and a former executive with BC’s largest auto insurer, he brings his wealth of experience to all lines of casualty, liability and property losses, with an emphasis on large and complex claims.

Ross Elkin, BA, FCIP, CRM
Phone 604-669-4614
Fax 604-669-4649

Ross joined our Vancouver office 2014, after a long and successful career at ICBC, culminating in a leadership role as a Section Manager in the Special Investigation Unit. In addition to obtaining his FCIP designation, he has taken numerous Justice Institute, Criminal Investigation, and Management course and programs, and has now completed his Certified Risk Manager designation.

Ross’s administrative and investigative skills are being put to good use in all lines of claims, including property, casualty, and marine losses

Ross’s energy and enthusiasm are infectious, and combine with his expertise to make him a valuable addition to Coast Claims Service.

Daniel McCarthy, Adjuster ANZIIF CIP
Phone 604-669-4614
Fax 604-669-4649

Daniel joined Coast Claims in December, 2014. He started his insurance claims career ten years ago as a claims consultant with New Zealand’s largest national insurer, and after holding various positions with NZI (IAG NZ Ltd.), and Vero (Suncorp Australia), moved to BC in 2012. Once here, Daniel continued his insurance career as a senior property adjuster for a predominantly commercial national underwriter.

Daniel has expertise with all types of residential and commercial property losses, as well as marine claims, and has in addition handled farming, logging, and heavy equipment losses throughout Western Canada.

Marco Castrucci, CIP
Office 604-669-4614
Cell 604-760-3013

Marco joined Coast Claims in February 2017.  He has been involved in Insurance Claims since 2010, having worked for Canadian Direct Insurance, as well as RSA & CNS, where he was the Claims Manager overseeing their Auto Insurance programs.  Marco takes pride in providing a high level of customer service and specializes in handling Property, Commercial and Auto Liability files.

John Parsons
Office 604-669-4614
Cell 604-302-8628