Vancouver Office

Phone: 604.669.4614

Toll Free 1.866.660.4614

Fax 604.669.4649

Suite200, 3103 Kingsway

Vancouver,BC V5R 5J9

Meet the Vancouver Adjusters

Elizabeth M. McInnis, CIP
Phone 604-669-4614
Fax 604-669-4649

Elizabeth, holds a CIP designation, began working in the insurance industry in 1985 as an Independent Adjuster, and joined Coast Claims in 1992 becoming a partner in 2010 and is currently Manager of the Vancouver office.  She specializes in personal injury, commercial liability, property damage, liability, and products liability, as well as in commercial and personal lines property losses.

Mark Withenshaw
Phone 604-669-4614
Fax 604-669-4649

Mark, who joined Coast Claims in 2009, has over 35 years of direct involvement in complex and litigated automobile liability, property damage and personal injury claims, along with in-depth knowledge of fraud investigation and prevention.  He served five years as a Vice President with ICBC, where he led provincial Fraud Prevention and Investigation programs, and Road Safety loss management programs.  He is a previous director of the Canadian Coalition Against Insurance Fraud, and has extensive experience handling major losses of all types with an emphasis on large and complex claims, and is a control adjuster for multiple commercial accounts.  As a partner in Coast Claims, Mark’s management experience is invaluable.

Ross Elkin, BA, FCIP, CRM
Phone 604-669-4614
Fax 604-669-4649

Ross entered the insurance industry in 1989, spending the first 24 years of his career with ICBC, culminating in a leadership role as a Section Manager in the Special Investigation Unit; he joined Coast Claims in 2014.  He has obtained his FCIP and CRM designations, and has also taken numerous Justice Institute, Criminal Investigation, and Management courses and programs.  In addition to his expertise in property and liability claims, including litigated injury losses, Ross specializes in Marine claims of all types.

Ross’s energy and enthusiasm are infectious, and combine with his expertise to make him a valuable addition to Coast Claims Service.

Daniel McCarthy, Adjuster ANZIIF CIP
Phone 604-669-4614
Fax 604-669-4649

Daniel joined Coast Claims in December, 2014, having started his insurance career ten years earlier as a claims consultant with New Zealand’s largest national insurer, and then as a senior property adjuster for a predominately commercial national Canadian Underwriter.  He holds a CIP designation, and has expertise in all types of residential and commercial property losses, including marine claims, and farming, logging, and heavy equipment files.

Marco Castrucci, CIP
Office 604-669-4614
Cell 604-760-3013

Marco joined Coast Claims in 2017, with many years of experience involving automobile liability, property damage and bodily injury claims while working for RSA/CNS as a Claims Manager overseeing their auto insurance programs.  Marco has obtained his CIP designation, and specializes in handling all lines of property, commercial, and automobile liability files.